Payments and Shipping Terms
All major credit cards accepted.
Afterpay available for qualifying purchases
Cancelled orders are subject to a 20% re-stocking fee
We guarantee Live arrival of your fish.
In the event of DOA (dead on arrival)
Please contact us within 2 hours of delivery
with a picture of any lost fish for replacement.
We do not offer refunds
We are more than happy to replace your product
with comparable product or store credit.
Shipping provided by UPS Next Day Air
Orders are available for pickup in Central Ohio
Shipping cost is $60 flat rate shipping
Shipping days are Tuesdays and Thursdays
Orders placed before 7pm on Mondays and Wednesdays
will ship following day.
All other orders will be shipped out on next shipment.
Please contact us with any questions or scheduling concerns